Institutional Research Analyst

The Office of IR&E has an immediate opening for an Institutional Research Analyst, who will use database and reporting technologies in support of these objectives. Additionally, the IR analyst conducts iterative and ad hoc research related to student learning outcomes, curriculum and program evaluation, survey collections, and matters of institutional effectiveness.

Preferred Qualifications:

• Experience with Explorance Blue, Qualtrics, or similar survey/evaluation software
• Understanding of research design, as well as quantitative and/or qualitative methods in educational or other applied social science research
• Experience with Ellucian Colleague or similar enterprise-level student information systems
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Research Analyst

The Research Analyst is responsible for collecting, validating and analysing research performance data to support the strategic direction of the University. The position will be a key contributor to the shaping of the University’s responses to the requirements of the Excellence in Research for Australia (ERA) initiative and any other research evaluation exercises, and modelling of internal and external policy implications.

The position will also contribute to embedding quality and impact measures into the University’s ongoing data collection processes and the use of these in performance based funding allocations.

Responsibilities:

• Supporting corporate planning and review and the University’s indicator framework
• The development of corporate information management and reporting through its Business Intelligence environment
• Building institution wide competency in the development, deployment and use of information to support decision making
• Providing advice, information and support in relation to teaching and learning and research priorities, government reporting and quality assurance
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Survey and Reporting Analyst

With a direct reporting line to the Manager: Planning and Analytics, you will play a key role in the management, analysis, and reporting of corporate and ad hoc surveys. Applying both quantitative and qualitative analytical approaches, the Survey and Reporting Analyst prepares presentations and written reports for senior management and governance groups across the University.

As an individual with demonstrated ability to exercise initiative, you will oversee a suite of surveys using your high level project and stakeholder management skills, to provide high quality information to support decision making at a senior level.

Responsibilities:

• Manage the University’s corporate survey framework to meet organisational objectives using project management principles
• Apply statistical skills and expertise to investigate, analyse, evaluate and report on quantitative and qualitative data
• Utilise a variety of media to interpret and present to audiences at all levels, complex data and interpretive information.
• Provide high level written reports and papers, including recommendations, to senior management and governance groups
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Academic Technology Specialist

Under the direction of the Director of the office of Innovation and Digital Excellence for Academic Success (IDEAS) or designee, the Academic Technology Specialist supports faculty, academic support units, staff, students, and other campus clients by providing consultation and support to enhance the use and access of technology. The employee shall allocate priority and time to the duties mentioned below based upon direction from the director of Center of Faculty Excellence.

Qualifications:

• Knowledge of Service Management Tools for tracking Incidents, Requests, Problems, and Changes.
• Knowledge of Data administration principles and techniques.
• Strong customer service skills and proactive, customer focused attitude.
• The office ensures that faculty and students have outstanding support for Canvas, Explorance, Panopto, Zoom and much more.
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Data Management Analyst

This position will provide analytical and programmatic support for the Office of Biomedical Education in the College of Medicine. Responsibilities include tracking student progress to graduation and providing data to College of Medicine partners, regularly update the teacher credentials database, assist with course scheduling, registration, and classroom assignments, oversee the post-doctoral trainee performance evaluation process, and support office initiatives and events as needed.

Qualifications:

• Experience with analytic tools such as Tableau, Excel is required.
• Knowledge of Tableau, Excel, Microsoft, SAP, Faculty Database, TA Credentialing Database, Explorance Blue.
• The ability to interact with post-doctoral, graduate, and undergraduate students, departmental education staff, and university registrar staff in a professional manner is expected.
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Survey Coordinator (Part-Time)

The Survey Coordinator is a part-time (18-20 hours/week) position within the of the Office of Measurement and Evaluation and will provide support for the day-to-day operational functions of the University’s teaching survey experience. The student surveys of teaching are processed through an enterprise survey system (Blue/Explorance) and the incumbent will assist the manager of survey assessment with supporting survey administration.

Responsibilities:

• Setting up survey projects each term and monitoring software for any issues.
• Updating the interface of the survey portal.
• Facilitate creation of user definitions.
• Design and troubleshoot both user roles and access definitions, along with system level issues of performance and reliability.
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Academic Technology Specialist

The Academic Technology Specialist provides academic software application and programming support to Ross faculty, staff, departments, centers, and units. You will be part of a team that administers Qualtrics and Explorance tools at Ross and leverages other academic technology tools. This position reports to the Ross Research Manager. The mission of the academic and research support team is to provide streamlined software support and custom-designed solutions using academic applications to ensure that Ross faculty and students have an optimal learning experience, enhance Ross researcher’s productivity, and optimize academic and administrative processes for departments, centers, and units.

Qualifications:

• Configure and troubleshoot software according to client needs, including data collection projects for research, teaching, and office/program administration (Qualtrics, Explorance, Google Forms, etc.)
• Design and implement 360, self, and peer assessments, configure reports and data exports
• Administer Ross instances of Qualtrics and Explorance tools
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Director of Innovation and Digital Excellence for Academic Success

Under the general direction of the Provost, the Director provides leadership and oversight for innovation and digital excellence for academic success (IDEAS) for university and system wide programs and initiatives. The unit includes the Center for Faculty Excellence (CFE), DISCOVERe, Academic Technology Resource Center, and the Accessible Resource Center. The team ensures that faculty and students have the appropriate support for our Canvas, our academic ePortfolio efforts, Explorance, Panopto, Zoom, and supporting the remediation of course materials to make them accessible leveraging Ally.

Qualifications:

• Knowledge of principles of institutional planning and budget processes with ability to analyze and interpret financial data and make strategic business decisions.
• Considerable knowledge of the principles and practices of effective management and supervision, motivation, and performance evaluation.
• Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages.
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Senior Reporting Analyst

Reporting directly to the Senior Director of Academic Appointments and to the Vice Provost of Educational Technology, the Senior Reporting Analyst will define, create, and implement standards of reporting on faculty data that meet operational, tactical, and strategic needs of the Provosts Office. Utilize knowledge of NYUs mission and business processes to create dashboards and reports with faculty data sourced from PeopleSync, Interfolio, Explorance Blue, and other faculty systems to support multiple stakeholders with decision making.

Qualifications:

• Ability to create data flow charts and diagrams; develop policies and procedures and the supporting documentation.
• Proven knowledge and application of business, process and data analysis.
• Ability to develop effective business relationships and build consensus.
• Ability to collect/retrieve, merge, review, clean, organize, synthesize, validate and summarize data.
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Student Education Service Officer (Student Voices)

Do you want to be part of a professional service, committed to supporting students and colleagues and delivering an exceptional student experience? Do you have excellent IT and organisational skills, with the ability prioritise competing demands and work under pressure to deadlines? Are you interested in managing the University’s online module evaluation platform, Explorance Blue?

Responsibilities:

• The focus of your role will be the operational and strategic support of the university’s Explorance Blue module evaluation system, including system and incident management.
• Your excellent communication skills will be utilised when working in partnership with a wide range of stakeholders including colleagues and students.
• Proficiency in understanding and working with data is necessary, and you will require an understanding of ODBC.
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Survey Coordinator (Part-Time)

The Survey Coordinator is a part-time (18-20 hours/week) position within the of the Office of Measurement and Evaluation and will provide support for the day-to-day operational functions of the University’s teaching survey experience. The student surveys of teaching are processed through an enterprise survey system (Blue/Explorance) and the incumbent will assist the manager of survey assessment with supporting survey administration. Experience with Explorance/Blue’s course evaluation software desirable.

Responsibilities:

• Create and launch multiple survey projects and final reports each term.
• Facilitate creation of user definitions, assist with system installations and test upgrades.
• Design and troubleshoot both user roles and access definitions along with system level issues of performance and reliability.
• Create and maintain appropriate data sources and definitions required for the set-up and distribution of course evaluations university wide.
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Senior Application Developer

The Senior Application Developer manages the development, deployment, and integration of commercial, locally-developed, and open source software packages. Elicits, analyzes, validates, verifies, and resolves business objectives, processes and functions for software development and/or integration in order to optimize the use of technology and improve organizational effectiveness. The Senior Application Developer is the functional and technical expert in one or more major systems in the university, and serves as the liaison between various levels of clients and IT Services.

Qualifications:

• Excellent knowledge of business requirements and deploying open-source, commercial, and in-house applications.
• Good knowledge of key application diagnosis tools.
• Ability to collect and analyze information to derive conclusions and make recommendations.
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The position is responsible for deploying course and program evaluation processes and reports, leading and executing complex business intelligence projects that integrate multifaceted information to deliver insights, reports and analysis to institutional leadership, developing data visualizations and analysis in areas including but not limited to student success trends; institutional, service, program, and course effectiveness, instructional evaluation, government reporting requirements.

Responsibilities:

• Deploy course and program evaluation processes through the management of Blue program and course evaluation software
• Act as key contact for course and program evaluation for both internal and external stakeholders providing expertise to leverage Blue software to the greatest extent possible to meet the needs of the institution
• Execute standardized processes for user access, support, documentation, training, change request, and incident management in the Blue evaluation software
• Possession of Blue Administrator Certification and Blue Report Master Certification is an asset
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IT Systems Analyst

The IT Systems Analyst plans, designs, implements and supports the enterprise IT applications that support course evaluation and assessment operations processes, including Explorance Blue (course/instructor evaluations), the Watermark suite of assessment products, and data dashboards for the development of data visualizations to support and meet the strategic and operational needs of assessment and institutional effectiveness processes.

Responsibilities:

• Plan, design, implement, and maintain third-party applications/software in support of course operations, including Explorance Blue and Watermark. Once established, coordinate, update, tune, troubleshoot/diagnose, monitor, and document supported applications including proactively planning for future upgrades and design changes
• Collaborate with IT and other campus partners such as the Data Warehouse, Facilities Management to effectively integrate systems within the University infrastructure.
• Effective collaboration with third party consultants and support.
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Registrar

The Registrar provides leadership to plan, organize and manage all activities related to records and registration including serving as the official authorized keeper of the College’s student records. This individual will lead technology-based initiatives designed to enhance student focused strategies that lead to continued enrollment and completion.

Responsibilities:

• Organize and administer the records, registration and graduation functions, including transcript evaluations, and scheduling.
• Develops and proposes written policies and procedures to ensure compliance with Federal laws and correct management of transcripts/records
• Supports the faculty evaluation process using Explorance Blue platform
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Director — Intelligent learning Systems

Responsible for providing technology solutions that enable HCT’s online, hybrid, blended and face-to-face learning environments. Responsible for training HCT’s faculty on using and utilizing learning systems and technology. Responsible for the technology enablement of e-content development and learning resources. Responsible for providing technology solutions that are state of the art, secure, scalable, and cost effective, and meet that the existing and anticipated learning needs of the organization, and support HCT’s strategic objectives and daily operations. Responsible for consulting routinely with internal stakeholders, including the rest of Education Technologies to analyze, recommend, enable, and implement the appropriate technology solutions.

Responsibilities:

• Contribute to the formulation of HCT’s system-wide strategy.
• Develop, periodically review and revise, and ensure proper implementation of the policies, procedures and processes, owned by the unit, and follow all other policies, procedures and processes as relevant.
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Director of Institutional Research

The Director of Institutional Research will be tasked with coordinating a comprehensive research and assessment program supporting planning, decision-making, and strategy development. The director is responsible for all internal and external reporting, including the collection, analysis, interpretation, submission, and presentation of data and information.

Responsibilities:

• Ensure that accurate and relevant data and supporting documentation are provided to meet the decision-making needs of the university. This includes the collection, analysis, interpretation, and presentation of data and information.
• Develop and manage data standards and a formal set of procedures using best practices for ensuring the validity and integrity of data collection, analysis, and reporting, including consistency across campus. Reconcile data (student enrollment, financial aid, etc.) for internal and external reporting purposes.
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Coordinator of Office Operations

Are you (or do you know) a go-getter with a passion for social justice and access to education? Have you been looking for your next professional challenge? Then we have great news for you: The Goucher Prison Education Partnership (GPEP) is hiring! GPEP is seeking a Coordinator of Office Operations to oversee essential pieces of the division’s operations on Goucher’s main campus in Towson, MD. Individuals with lived experience with the criminal legal system are encouraged to apply.

Responsibilities:

• Responsible for all administrative and project-based work for GPEP, including the recruitment, selection, training, and supervision of part-time office volunteers and student workers working in GPEP’s office. This is typically a team of around 10-15 volunteers and part-time workers each semester. Sets schedules, assigns tasks, oversees payroll, manages and implements office protocols, and conducts weekly check-ins, regular staff meetings, and ongoing supervision and mentoring to volunteers and student workers.
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If you have any questions about the position, please reach out to Jenn Munt at jennifer.munt@goucher.edu.

Associate Registrar

The Associate Registrar serves as the Registrar in her/his/their absence and is responsible for managing course maintenance, classroom scheduling, course evaluations and CPT/OPT approvals for international students.

Responsibilities:

• Independent management of course evaluations for the Weitzman School of Design. This requires managing the Explorance Blue software for an average of 275 courses each fall and spring term and 40 summer courses.
• Play a key role in maintaining all Weitzman program and course offerings (in Curriculum Manager) roster term courses (in CLSS), and assist students with course registration processes, including but not limited to adds, drops, waivers, independent study requests, overload and part-time enrollment.
• Assist with workflow tasks that arise from new NGSS systems and processes. Provide information, support, and guidance to faculty, staff, administrators, and students on course registration, classroom requests, and records; identify issues/problems and seek solutions within the framework of established policies and procedures.
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Application Analyst

Academic Information Systems (AIS) is a dynamic information technology organization that provides business process automation and application systems to the academic core of the University. We are seeking diverse, collaborative, curious and dedicated individuals to join our team. We are dedicated to professional career growth for team members by matching their skills and interests to the wide variety of projects and systems we support. We encourage work/life balance and offer flexible work arrangements, including the ability to work remotely. AIS is committed to promoting a culture of diversity, equity, inclusion and belonging among our students, faculty and staff communities.

Responsibilities:

• Develops and maintains advanced administrator expertise in Explorance Blue relying on a diverse set of internal and external resources. Training on the product will be provided by the vendor. Will be expected to train a backup resources.
• Configures the product in accordance with decisions made collaboratively with the business units. Performs testing and participates in team quality assurance activities to ensure the configuration settings are correct. Identifies, troubleshoots, documents and fixes errors in configuration.
• As the reporting and data expert, develops reports aligned with specific requirements to serve end user and compliance needs
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Business Systems Analyst Associate

The Registrar Business Systems Analyst is the local expert on two to four systems used and supported by the Registrar’s Office. This position performs functional and security analysis and configuration of multiple systems, acts as the liaison to technical support teams, and serves on implementation teams for future systems. The position supports the systems’ administrative and self-service users with training, reporting, and troubleshooting, and performs tasks integral to the central use of the systems. This position currently coordinates, administers, and analyzes processes and data related to Course and Teacher Evaluations and the university’s academic catalogs, as well as the tools used to produce those documents.

Responsibilities:

• Manages the creation of Course and Teacher Evaluations (CTECs) including updating and maintaining data in PeopleSoft/Campus Solutions student system and Blue, the evaluation system. Sets up online collection, reviews and updates questions. Supports faculty, student, and administrative users.
• Serves as the reporting and data expert, creating custom reports within the systems as required and supplying and analyzing data
• Prepares, maintains, and manages implementations and upgrades; gathers requirements, manages project issues, directs meetings, designs and documents business processes.
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Portal Developer & Course Evaluation Coordinator

The myUVM portal serves as the business interface for all student, faculty and staff systems access. Create, maintain, and update the interface of the myUVM portal. Facilitate creation of user definitions, targeted university wide messages and interdepartmental content. Liaison with ETS to coordinate system installations and test upgrades. Design and troubleshoot both user roles and access definitions along with system level issues of performance and reliability. Create and maintain appropriate data sources and definitions required for the set-up and distribution of course evaluations university wide. Create and launch multiple survey projects and final reports each term. Maintain survey questions per department/college request and manage changes required in recurring and ad hoc reports. Create and publish the administrative calendar for course evaluations on campus.

Qualifications:

• Bachelor’s degree in related field and one to three years’ related experience required. Experience designing documentation/multimedia presentations relating to user interfaces and working knowledge of sql, css, xhtml, javascript, and unix required.
• Experience with Ellucian’s Banner Student Information System (SIS), Ellucian’s Experience dashboard software, Salesforce’s Service Cloud Customer Relationship Management (CRM) System, Technolutions’ Slate CRM, D2L’s Brightspace Learning Management System (LMS) and/or Explorance’s Blue course evaluation software desirable.
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Institutional Research Associate (Remote)

Reporting to the Director of Strategic Research and Evaluation, this position assists in the administration of the University course evaluation process; completes Institutional Research requests and aids in data management processes; assists in the development of reports and research studies to inform university planning and decision making; answers various institutional, agency, state and federal reports, questionnaires and surveys; and provides support to faculty, staff, and administrators in the use of online survey and evaluation tools. The Institutional Research Associate will offer support, information, and guidance in assisting the Directors and the Assistant Vice Provost in developing an effective vision, strategy and procedures for the Office of Institutional Research and Decision Support (IRDS).

Responsibilities:

• Coordinate and maintain course evaluation data, including querying data sources, cleaning and preparing data files, collaborating with Dean’s offices and other administrative offices to ensure data quality, and managing the secure storage of files.
• Serve as a liaison to faculty and University administrators on issues related to course evaluations, including responding to confidential inquiries, providing technical support to faculty and administrators in the use of the online course evaluation system (Blue/Explorance), maintaining training resources on the course evaluation system, and resolving issues as they arise.
• Coordinate the administration of online evaluation forms and distribution of reports.
• Report official campus statistics to external agencies including the Integrated Postsecondary Education Data System (IPEDS), US News and World Report, and college guides.
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Business Systems Analyst Associate

The Registrar Business Systems Analyst is the local expert on two to four systems used and supported by the Registrar’s Office. This position performs functional and security analysis and configuration of multiple systems, acts as the liaison to technical support teams, and serves on implementation teams for future systems. The position supports the systems’ administrative and self-service users with training, reporting, and troubleshooting, and performs tasks integral to the central use of the systems.

Responsibilities:

• Manages the creation of Course and Teacher Evaluations (CTECs) including updating and maintaining data in PeopleSoft/Campus Solutions student system and Blue, the evaluation system. Sets up online collection, reviews and updates questions. Supports faculty, student, and administrative users.
• Prepares, maintains, and manages implementations and upgrades; gathers requirements, manages project issues, directs meetings, designs and documents business processes
• Serves as the reporting and data expert, creating custom reports within the systems as required and supplying and analyzing data
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Senior Institutional Research Analyst

Reporting directly to the Director of Institutional Research, the Senior Institutional Research Analyst is responsible for supporting data-driven decision making through the collection, display, and reporting of institutional data. The Senior IR Analyst (re)evaluates frameworks, strategies, standards and standards-making activities to enhance the College’s goal of continuous quality improvement.

Responsibilities:

• Complete institute-wide surveys and student feedback surveys (course evaluations) utilizing both Qualtrics and Explorance (Bluenotes)
• Develop tools, techniques, and dashboards for insights and data visualization that combines cross-departmental information such as: Student, Faculty, Degree, Course, and Financial Aid data
• Produce accurate, user-friendly deliverables in a timely manner pending institutional and external deadlines such as grants and other funding sources
• Assist in data analysis for internal and external reporting of College data, including: IPEDS, WASC reporting, US News, NSSE, Petersons, and World Reports
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Institutional Research Analyst

Founded in 1962, The American University of Paris (AUP) is a small, undergraduate and Master’s degree-granting institution with a Liberal Arts core, dedicated to the advancement of the Arts & Sciences in an international and multicultural environment. The Institutional Research Analyst is responsible for providing data and data analysis in support of planning, assessment, and decision-making across the University.

Responsibilities:

• Designing and maintaining web survey and dashboard instruments (e.g.: PowerBI, Explorance Blue, Survey Monkey) and performing online reporting; preparing oral and written presentations of data findings.
• Developing, maintaining, and updating reports to fulfill recurring data needs for internal and external reporting requirements; creating and presenting dynamic reports and data sets to support timely decision making.
• Producing tables, graphs, and narrative analysis to easily display and summarize University data such as student cohort tracking, enrollments, full-time student equivalency (FTE), and survey results for use in Leadership presentations.
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Student Experience of Teaching Coordinator

The University of Virginia seeks a Student Experiences of Teaching (SET) Coordinator to join the Office of the University Registrar (UREG). UREG is responsible for the administration of Student Experiences of Teaching (SET) questionnaires each term (also known as student course evaluations). The SET Coordinator will contribute to the smooth and effective operation of SETs in the schools and implement related process improvements, collaborating with colleagues in the provost office, schools, and departments in support of the institution’s commitment to high-quality teaching.

Responsibilities:

• Develop advanced administrator expertise in UVA’s SET software program (Blue by Explorance): design and execute SET projects each term (fall, summer, J-term, and spring) for 10 of the university’s schools (approximately 4300 courses each term).
• Serve as primary point of contact in UREG for administration and communication of UVA’s SETs while building collaborative working relationships at UVA and other institutions that use Blue.
• Provide support and guidance to colleagues in schools and departments in configuring Blue to meet their teaching/learning needs while remaining in compliance with university policies.
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Associate Product Director

The Associate Director, Product Development and Services oversees the university’s academic management systems, collaborations, and integration of services and systems, including the selection, design, delivery, continuous improvement, maintenance, and operations of the portfolio of services and systems. Working in partnership with members of the university community, the Associate Director, Product Development and Services creates strategic and tactical plans based on organizational goals and oversees the development of actionable projects and release work plans based on these strategic plans.

Qualifications:

• Excellent knowledge of collaborative software applications (e.g., MS Exchange, JIRA), academic management systems (e.g., eTRACS, Interfolio, OnBase, InfoSilem, Explorance, etc), and web content management systems (e.g., Confluence, MS SharePoint).
• Excellent knowledge of strategic planning and the provision of academic management software services.
• Excellent knowledge of software system development and management, business analysis, IT project management, and IT system architecture.
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Senior Institutional Research Analyst

Reporting directly to the Director of Institutional Research, the Senior Institutional Research Analyst is responsible for supporting data-driven decision making through the collection, display, and reporting of institutional data. The Senior IR Analyst (re)evaluates frameworks, strategies, standards and standards-making activities to enhance the College’s goal of continuous quality improvement. The position requires excellent communication and interpersonal skills. It also requires the ability to carefully manage internal and external relationships in the institutional research and higher education community.

Responsibilities:

• Develop tools, techniques, and dashboards for insights and data visualization that combines cross-departmental information such as: Student, Faculty, Degree, Course, and Financial Aid data
• Produce accurate, user-friendly deliverables in a timely manner pending institutional and external deadlines such as grants and other funding sources
• Complete institute-wide surveys and student feedback surveys (course evaluations) utilizing both Qualtrics and Explorance (Bluenotes)
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LMS System Admin/Data Analyst

The LMS System Admin/Data Analyst is responsible for student database-LMS integration maintenance and troubleshooting. Team member also works with large data sets generated by the LMS and associated systems to create reports and dashboards to assist stakeholders in data driven decisions. The Analyst will work with faculty and instructional designers to understand course level data sets and help develop appropriate strategies. Performs LMS and course evaluation administrative functions.

Responsibilities and key qualifications:

• Prepare documentation and explain technical projects; develop diagrams, charts and data to explain complex topics such as data flow, system utilization, process automation, and trends
• Performs data analysis for course interaction, instructor usage, and student success purposes.
• Provides training on data reporting strategies and concepts.
• Three (3) years of experience with large datasets, extracting and reporting from LMS. 1-2 years of experience with survey tool such as Blue Explorance, Qualtrics or similar tool. Knowledge of sound data governance and security practices. Demonstrated knowledge of LTI and API standards, database creation and structures, querying, and data visualization.
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Info Systems Analyst 3

UC Berkeley Extension is looking for an experienced full-stack developer to help develop and maintain an eco-system of best in class administrative and academic tools and solutions. A common challenge is integrating disparate systems to create a cohesive ecosystem while ensuring a graceful student experience across applications such as Destiny Student Information System, Campus Solutions Student Information System, Canvas Learning Management System, Salesforce, Explorance Blue Course Evaluations platform, Service Cloud, Drupal, digital signage, etc.. The best candidate will be just as comfortable with SQL, Java, and APIs as they are contributing to virtual brainstorm sessions and helping conceive of innovative solutions, and ultimately developing either client or server software, and working across technologies required to get the job done.

Responsibilities:

• Manages systems and services for a facility of moderate size comprising multiple, integrated systems.
• Performs moderately complex analysis to acquire, install, modify and support operating systems, software, databases, utilities and / or tools.
• Designs, develops and maintains data integrations between key enterprise systems and technologies such as Destiny Student Information System, Campus Solutions Student Information System, Canvas Learning Management System, Salesforce, Explorance Blue Course Evaluations platform, Service Cloud, Drupal, digital signage, Einstein and Tensorflow, etc..
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Dean’s Assistant

The Dean’s Assistant provides executive level analysis, development, and evaluation of administrative support to the Dean and Associate Dean of the College of Health and Human Services (CHHS). The Dean’s Assistant manages all academic administrative support functions, including office organization and procedures, records and files, calendar and events planning, committee and task-force organization, correspondence and scheduling of events. This position works directly with the Dean and Associate Dean on a variety of special projects, interacts with diverse constituencies on behalf of the Dean in pursuit of CHHS initiatives, and also ensures that the office runs smoothly and efficiently by managing the internal operations of the Dean’s Office.

Key qualifications:

• Comprehensive knowledge of, and the ability to utilize a variety of office equipment and technology including PC computers, Microsoft Word, Microsoft Excel, Internet, and Email
• Excellent communication and interpersonal skills, and the ability to work with audiences at various levels of the organization from individual contributors to executive leadership
• Exceptional organizational and time management skills, with the ability to plan work and handle multiple competing priorities
• Experience in working in a university setting providing administrative or analytical support and/or with university programs such as PeopleSoft, Qualtrics, Tableau, Interfolio, or Explorance strongly preferred
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Faculty Liaison, Teaching, Learning and Evaluation

The Faculty Liaison, Teaching, Learning & Evaluation, under the supervision of the Manager, Assessment & Evaluation, provides a range of services to support the activities of the Centre for Teaching Support & Innovation (CTSI) and implementation of course evaluations in divisional units across the University of Toronto. The Faculty Liaison, Teaching, Learning & Evaluation also provides feedback and support on a range of teaching interests and topics – including but not limited to Scholarship of Teaching and Learning (SoTL) projects. The Faculty Liaison, Teaching, Learning & Evaluation works closely and collaboratively with a team of Faculty Liaisons in CTSI as well as other CTSI staff, particularly within the Course Evaluations team.

Responsibilities including:

• Advising instructors on academic quality evaluation strategies across disciplines for course evaluations and teaching assessment
• Researching, analyzing and recommending solutions to project challenges for implementing and revising course evaluations across the university
• Analyzing data collected for publications and/or presentations use
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Data Projects Specialist, Course Evaluations

The Data Projects Specialist, Course Evaluations serves as primary contact to, and provides full service support for the full cycle of course evaluation data work including data intake, database maintenance, course evaluation system configuration, regular querying and reporting of data, and communications. The Data Projects Specialist coordinates course evaluation projects, including scripting database queries and manipulation using a specialized software system, presents at informational workshops to divisions, provides end-user training on data tools and contributes to the structure and management of data using knowledge of the full cycle of course evaluation data work and their knowledge of administration system functions.

Responsibilities including:

• Configuring system features and applications in the course evaluation system as well as associated IT systems and databases to ensure course evaluations are efficiently collected and reported according to technical best practice
• Troubleshooting and resolving technical issues with the course evaluation system and databases and/or encountered by end-users
• Producing statistical information for internal use and to fulfill stakeholder needs and requests
• Facilitating educational workshops and seminars on engagement and use of the course evaluations by a range of stakeholders including faculty, administrators, and data/information stewards
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Institutional Research Analyst

Responsibilities including:

• Facilitate the course evaluation process.
• Responsible for the development and implementation of an annual data collection and enrollment timeline..
• Establish best practices for connecting data across units to support and measure retention initiatives and outcomes.
• Qualifications/skills include
  • Experience with Banner, Qualtrics, Tableau, Course Evaluation software (i.e., Blue by Explorance) is considered an asset.
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Institutional Reporting Specialist

Responsibilities including:

• Oversee the coordination and daily tasks with Explorance Blue (Student Course Evaluation Survey), which includes providing access to departments, setting up survey forms, creating reports for supervisors, and processing student assessment surveys.
• Manage archiving of course evaluation results from all courses evaluated each year.
• Provide technical support, training and communication on course data, course evaluation deadlines, survey results and summary reports, student and instructor conflicts, and evaluation response rates.
• Work closely with Explorance Blue staff and technical support to ensure program functionality and programming.
• Coordinate with various teams and offices to ensure accessibility to student course evaluations.
• Collaborate with the Faculty Senate on student course evaluation policies and regulations and then implement updates.
• Collaborate on projects to improve the student course evaluation systems and experiences.
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Data Manager, eCampus

The e-Campus Data Manager is responsible for the development, implementation, analysis, and delivery of results for a wide variety research and data management duties for the Office of e-Campus Learning.

• The Data Manager will manage and coordinate all survey research and student opinion of instruction evaluations for the Office of e-Campus Learning. Duties include survey design, deployment, analysis of results, and delivery of findings to the appropriate stakeholders.
• The incumbent must be familiar with or able to master numerous data systems used by the university, including Banner, Argos, TracDat, eXplorance’s Blue evaluation system.
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Quality Assurance Coordinator

UCN requires a Quality Assurance Coordinator at either The Pas or Thompson campus. Reporting to the Manager of Academic Development, the individual will be responsible for the creation and implementation of the Student Course Evaluation survey. The Coordinator will collect, collate, and record survey data in accordance with quality assurance practices. The Coordinator will also be responsible for the design and implementation of other quality assurance surveys. The Coordinator will also create reports from statistical data to improve current practice. Additionally, the Coordinator will assist with the program review process.

Assets:

• The ability to speak an Indigenous language
• Training with DACUM process
• Knowledge of academic policies and procedures
• Knowledge of the Explorance Blue software package

Part Time Student Evaluation of Teaching Coordinator

The coordinator works closely with the office’s Assistant Provost, Research Analyst, the Office of Information Technology, the Registrar’s office and others to ensure that American University’s teaching evaluation process is accurate, fair and user friendly. The coordinator will help expand and improve the university’s teaching evaluation reporting so that the results are accessible to faculty and so that they provide meaningful feedback for use in evaluations and course improvement. The position requires excellent communication and listening skills, especially the ability to work with faculty, department chairs, deans and other senior administrators

• Facilitate the technical workings of the Student Evaluation of Teaching (SET) survey software. (Currently Explorance Blue.) The Coordinator works with OIT and the senior research analyst on configuration of extracts from Colleague and design of projects within Blue.
• Communicate with AU community on updates and reporting from Blue, coordinate all user acceptance training to ensure that the surveys are working properly, and troubleshoot issues related to the SET. The position will also provide training and support as needed related to Blue.
• Develop expertise in the development of reports within Blue and facilitate the use of such reports. Improve AU’s reporting functions based on the needs of the AU community. This may include developing reporting options outside of Blue.

Teaching and Learning Enhancement Specialist

The Teaching and Learning Enhancement Specialist, in partnership with and support of faculty, contributes to curriculum mapping and program evaluation in the context of ongoing academic program review processes and curriculum development as well as teaching and learning enhancement initiatives. Lead initiatives related to teaching quality enhancement including:

• Oversight of the institutionally supported student learning experience questionnaire (SLEQ) service (instrument and system), providing leadership and continuous development of the SLEQ instrument and system in partnership with ICT, Registry and academic departments, reporting regularly to the Director of TLE and the Teaching, Learning and Academic Resources Committee (TLARC) of University Council on progress and developments
• Work with the SLEQ administrators in ensure the provision of high quality, timely support in the provision of SLEQ as a service to the institutional community.
• Leading other teaching quality projects under the guidance and direction of the Director of TLE and TLARC

Senior Institutional Research Associate

Reporting to the Director of Institutional Research, the Senior Institutional Research Associate works collaboratively with the director, the associate director, and the operations research associate with the ultimate mission to support university wide data-informed decision making.

Core Duties:

• • Perform time-sensitive, accurate and meaningful data analyses for University decision makers and external constituents.
  • Provide analytical and data management support for an expanding array of software platforms that include EAB Navigate, Explorance Blue, Marketview, and Ad Astra.
  • Maintain annual academic program performance metrics, including compiling multiple complex data sets to calculate the financial performance of individual academic programs.

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Program Delivery Coordinator

This role is part of the Program Delivery Team responsible for the delivery of ANZSOG’s accredited and non-accredited Education and Thought Leadership program offerings. The Program Coordinator is responsible for pre-planning through delivery of assigned programs, coordinating all logistics, on-site delivery, and day-to-day operations ensuring each program is delivered smoothly and successfully.

Key responsibilities:

• Serving as the primary contact for faculty and participants for all pre, during and post program related support
• Working with faculty and other program contributors to confirm session details, prepare program materials, and co-ordinate program learning exercises and activities
• and more
• Desirable: Experience with the following technology –Salesforce CRM, Canvas LMS, Cvent event management and Explorance assessment and analytics

Assistant University Registrar, Academic Services

The Assistant University Registrar has four primary areas of responsibility:

1. Leadership in providing guidance and direction on processes affecting operational functions in assigned areas of responsibility.
2. Day-to-day operational management of customer support services of the Office of the University Registrar (OUR).
3. Oversight of classroom scheduling and supervision of the Classroom Scheduling Coordinator.
4. Management of the Teaching Effectiveness Survey, the university’s course evaluation process.

The Assistant University Registrar is responsible for managing the Teaching Effectiveness Survey process and enforcing university policies pertaining to the survey process. The AUR maintains Blue, which is the system used to administer the Teaching Effectiveness Survey.