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pin-markerFirst-ever virtual experience calendarAug 3rd - Aug 4th, EST

Theme: Harnessing the power of feedback to advance transformation in teaching and learning

Many of Bluenotes community members have expressed that their institutions have imposed domestic and international travel restrictions and do not have the authorization to travel for the remainder of 2020. In acknowledgment of these restrictions, in collaboration with the University of Louisville, Explorance is hosting the 7th Bluenotes GLOBAL 2020 virtually. While it was a very difficult decision, we feel it was the best option at this time to ensure that all Bluenotes community members remain well and safe.

Join the Bluenotes GLOBAL 2020 Virtual Experience, where leaders and practitioners in institutional effectiveness, institutional research, teaching and learning, technology, and faculty are coming together, to connect and share experiences and research findings in using data and analytics to harness the power of feedback, managing the impact of COVID-19. Bluenotes GLOBAL 2020 Virtual Experience is truly global, as the new virtual format is allowing us to create a program with over 60 community-led sessions in time zones friendly to NA, EMEA, and APAC regions to accommodate Bluenotes community members from around the world without any travel restrictions. With your participation, we are confident and committed that we can create an interactive and immersive learning experience for all. There will be no cost to Bluenotes community members. Let’s meet virtually, learn and move forward together.

We look forward to seeing you online as a part of our new virtual experience – just from the safety of our computer screens.

Sponsored by Explorance


The Bluenotes GLOBAL Conference is the perfect place to meet, share, discuss, and learn about innovative solutions that Bluenotes community institutions in Higher Education are implementing to harness the power of feedback.

In collaboration with the University of Louisville, Explorance is hosting the 7th Bluenotes GLOBAL 2020 virtually per suggestions from various Bluenotes community members during the COVID-19 pandemic. It was a very difficult decision; however, we feel it was the best option at this time to ensure that all Bluenotes community members remain well and safe.

By attending, you will benefit from the experience and expertise of other Bluenotes community colleagues for your professional development, and leave with an expanded network of like-minded peers in Higher Education who are passionate about feedback-informed continuous improvement and innovation for student learning and development. The Bluenotes GLOBAL 2020 Virtual Experience theme is Harnessing the power of feedback to advance transformation in teaching and learning.


June 19, 2020: LAST DAY Call for Presentations Closes
July 17, 2020: LAST DAY Virtual Experience Conference Registration Closes
July 13 – 15, 2020: TRAINING CAMP Blue Report Master Certification (BRMC) Virtual Training Camp
July 20 – 22, 2020: TRAINING CAMP Blue Expert Certification (BEC) Virtual Training Camp
July 23 – 24, 2020: TRAINING CAMP Blue 7 Expert Certification Virtual Training Camp
August 3 – 4, 2020 EDT: BNG 2020 VX Bluenotes GLOBAL 2020 Virtual Experience

Accessing Conference Sessions and Events at BNG 2020 VX

Joining BNG 2020 VX is simple. Just a few steps are needed to ensure you have the optimal conference experience.

Step 1 (required): Verify your BNG 2020 VX account today!

  • Account verification allows you access to all the important information you’ll need for the event, including session details, speakers, attendees, an activity feed, a build-your-own schedule feature, messaging, notes, and much more. Verifying your account is the only way for you to access the conference sessions.
  • Instructions for accessing BNG 2020 VX from your computer or mobile device are located here.

Your BNG 2020 VX conference app account must be verified prior to the conference to join sessions virtually.

Step 2 (optional but recommended): Confirm your Bluepulse BNG 2020 VX account.

  • We know how important it is for our Bluenotes community members to connect, share, and learn, expanding your professional networks, at all Bluenotes conferences. Even though this year will be Virtual Experience, we want to make sure everyone still has the opportunity to do so. So, we have set up Bluepulse for BNG 2020 VX to facilitate social networking, experiencing the event, and learning together. This is your platform to connect with your colleagues before and during the event.
  • As a bonus, your Bluepulse account allows you to access BNG 2020 VX trivia games! You can win 1 of 6 all-inclusive trips to the Bluenotes Conference of your choice in 2021 – a value of up to $3,500 USD each. Be sure to log in to BNG 2020 VX Bluepulse for your chance to win!
  • Instructions for accessing the Bluepulse BNG 2020 VX experience are located here.

Don’t delay! Confirm your Bluepulse for BNG 2020 VX account to participate in an online scavenger hunt that ends 11:59pm, August 1 EDT. The grand prize is an all-inclusive trip to one of next year’s Bluenotes conferences of your choosing!

For more information on how to participate in the two BNG 2020 Virtual Experience Games (the pre-conference scavenger hunt and the conference trivia game) have a look at the Guide for BNG 2020 Virtual Experience Games here.

Trouble downloading or accessing either of these accounts? Please contact BNG2020@explorance.com or Stacey Martini at smartini@explorance.com today, and we will walk you through the process! Don’t delay. We are here to help!

Keynote Speakers

Dr. Salma Ghanem

Salma Ghanem, PhD, Provost, DePaul University

Keynote Speech: The Dialectical Tension in the Relationship of Faculty and Administration:  An Intercultural and Communication Approach

Dr. Salma Ghanem was appointed Interim Provost on July 1, 2019, upon serving as Acting Provost since October 2018. She joined DePaul in August 2014 as dean of the College of Communication. Prior to joining DePaul, she served as dean of the College of Communication and Fine Arts at Central Michigan University. She also held the position of chair of the Department of Communication at the University of Texas Pan American. Dr. Ghanem embraces diversity both personally and professionally.

Her intercultural experiences have helped her transcend cultural and racial boundaries. She is fluent in Arabic and French and has considerable skill in Spanish. She taught for 15 years at the University of Texas-Pan American, a Hispanic Serving Institution. She also taught in several study-abroad programs in Spain, Egypt, Turkey, Austria and Germany. Ghanem received multiple awards for research and teaching and has published and presented nationally and internationally. She is the founding editor of the Agenda Setting Journal and a board member of the International Association for Intercultural Communication Studies. She earned a PhD in Journalism from the University of Texas at Austin in 1996.

Dr. Alisa Crum

Dr. Alisa Crum

Dr. Ailsa Crum, Head of Quality and Enhancement,  The Quality Assurance Agency, Scotland

Keynote Speech: Students as Partners or Customers? Does Our Relationship with Students Affect How We Hear and Respond to the Student Voice?

Dr Ailsa Crum is Head of Quality & Enhancement at QAA Scotland, which involves overseeing the review and enhancement activities designed and delivered in close association with the Scottish university sector and its students. She has a range of sector engagements (eg Scottish Funding Council and SCQF Partnership) and links outside the UK including with: the Academic Quality Agency for New Zealand Universities, the European Quality Audit Network, Quality and Qualifications Ireland (QQI) and the University of Limerick. She is experienced in national strategy and policy design and delivery, engaging Government, multi-agencies and students in policy creation, implementation and communication. Outside work, Ailsa has a research interest in literary memoir and all forms of storytelling.

WHY BNG 2020 Virtual Experience?

  • Share experiences, best practices, and insights to learn, problem-solve, and innovate together: Share the impact of COVID-19 on course evaluations and other feedback processes in your institutions as well
  • Network with your like-minded colleagues throughout the conference – virtually: let’s try virtual social gathering continuing the Bluenotes GLOBAL tradition of social networking events
  • Participate in various Bluenotes community meetups such as the Blue Experts Community, Medical & Health Sciences Community, and Business Schools Community
  • Become a certified Blue Expert or certified Blue Report Master by participating in the Blue Expert Certification, Blue 7 Expert Certification, or Blue Report Master Certification virtual training camp preceding the conference: for more information please click here
  • And much more!

BNG 2020 Virtual Experience Conference Program

Over 60 sessions by your like-minded Bluenotes community colleagues around the world are being planned, sharing their experiences for innovative problem solving together. We hope to ease your presentation proposal submission process via the Call for Presentations, and look forward to working with you as needed. Everyone who wishes to present has an opportunity to do so.


The Bluenotes GLOBAL 2020 Virtual Experience is free for all Bluenotes community members. Any registration fees paid for the Bluenotes GLOBAL 2020 face-to-face conference will be applied to the Bluenotes GLOBAL 2021 conference to be held in Chicago in August 2021.

Bluenotes GLOBAL 2020 VX Contact:

BNG2020@explorance.com or Stacey Martini at smartini@explorance.com