In 2011, the Holy Spirit University of Kaslik has implemented the online course evaluation using Blue by Explorance. As a strategy for achieving the highest possible response rate, a special hold linked to the final-grades view was employed. A valid question raised is how reliable these evaluations, as this strategy essentially makes the feedback submission “compulsory”. In this webinar, we will present the various techniques that we adopted to ensure the reliability of these evaluations as a trustworthy source of assessment. The important result is that an average response rate of 90% has been maintained for courses evaluations and Well-being surveys, along with the culture change in course evaluations providing a robust source of assessment for teaching, programs and students’ services.

Presenters: Sylvie Sebaaly Naous, Project Coordinator, Holy Spirit University of Kaslik (USEK).